Frequently Asked Questions

We understand Network Issues

Our DanMagi engineers have prepared this list of Frequently Asked Questions for you.

What is DanMagi?

DanMagi is a global provider of a leading cloud-based High-Speed Internet Access (HSIA) solution for the Hospitality Industry.

danmagi logo and wifi in text with pictures
this image contains 3 steps depicting the instructions for connectivity

How you can connect to your Hotel's Network?

For signing in to the hotel’s network, you should first click the Network Symbol 🛜 and then find the corresponding network connection.

If you use a VPN connection, you must first turn it off in order to connect to the Wi-Fi network, to assure there will be no interference from it.

Once you are connected to the Wi-Fi, you can reactivate your VP

 

How do I connect to the Wi-Fi network with multiple devices?

With these 3 simple steps, you can easily connect your multiple devices to your Hotel’s Wi-Fi network.

an image with a phone UI and 3 steps in text
3 instruction steps on how to cast your device, which is only available for staying guests. step 1 Is to connect your device to the guest wifi, step 2 is to enter your name and room number, using the same information from the room booking, step 3 is to open an app, press the cast icon and enjoy your content

How can you cast?

DanMagi made Casting simple!

What is Casting?

Casting refers to the process of streaming or sharing content from a mobile device (like a smartphone or tablet) to another device, typically a larger screen, such as a smart TV, computer, or projector. This can include sharing videos, photos, presentations, or even mirroring your device’s screen in real time.

There are several ways mobile casting can work:

  1. Screen Mirroring
  2. Streaming Content
  3. Wireless Projection
a tv showing streaming and appletv
2 icons for projecting and casting

What is Screen Mirroring?

This mirrors the mobile device’s screen directly onto a larger display.

For example, using features like Apple’s AirPlay or Google’s Chromecast, you can show whatever is on your phone’s screen on a TV or computer.

What is Streaming Content?

Mobile casting can also refer to streaming videos or audio content directly from apps (like Youtube, Netflix, or Spotify) to a larger device. 

For instance, using Chromecast, a mobile device can cast videos directly to a smart TV.

3 icons for casting, YouTube and netflix
2 icons for projecting and casting

What is Wireless Projection?

In some cases, mobile casting involves projecting content wirelessly onto a compatible projector or large screen without using cables.